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Welcome to our official user community. Do you have ideas for making our site better? What specific databases and family history sources would like to see added to World Vital Records? Feel free to make suggestions or vote on ideas that have already been submitted. We want to hear from you!

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    1. 194 votes
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        Jim EricsonJim Ericson responded

        We have a new image viewer that has received excellent reviews that we continue to roll out on the site. We will keep you updated as more databases are available with this viewer.

      • Would like to be able to find birth records,

        Would like to be able to find birth records,this site is no good to me. I am very disappointed in what i spent my hard earned money on, what a waste! I would like a refund because, this site is awful.

        176 votes
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          Jim EricsonJim Ericson responded

          Thank you for your feedback. The site does have a lot of birth records. Please tell us which state and timer period you are looking for, so we know which data would be most useful to you in your research.

        • 110 votes
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          • Spouse Name Fields Needed

            Add first and last name fields for the spouse in Advance Search

            103 votes
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            • The search finds every John when searching for John Doe.

              The search function doesn't actually look for a first and last name combination. It just finds every occurence of the first name and every occurence of the surname that occur in the same document. This is useless.

              97 votes
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                The search engine should function this way on all our databases. If you find one that doesn’t work this way, please send us a copy of the url you are viewing so we can fix it. For those databases that display images, we do highlight all the instances of both words, but the reason it appears as a hit is because both words appear together somewhere on the page.

              • 75 votes
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                • Get back Small Town Newspapers

                  They are the main reason I signed up to world vital records. I am very upset with not being able to access them. Your site is not of much use to me without them

                  54 votes
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                  • you close down your site and give everyone there money back

                    close down your web site and give everyone their money back. this site is a piece of junk

                    50 votes
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                    • When you browse a resource, please add "Browse the Index".

                      It is tedious having to either guess what page the index is on, or to go page by page.

                      46 votes
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                      • 41 votes
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                        • highlight search result on newspapers

                          I would like to be able to see the result highlighted on the newspaper page (e.g. in Port Phillip Herald), it is a little bit hard to find when there is so much small writing.

                          37 votes
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                          • Searched newspapers not available - please fix

                            I joined to search newspapers listed on this service which are now no longer available on the discontinued (Google Gobbled) Paper of Record.com website. However, even though you list these papers as being available, this is not the case. A search on Port Phillip Herald or Yukon World takes you to the Google website, which does not provide access to these papers. I suspect this is a problem for other ex PoR newspapers. Please fix or offer adequate explanation or refund my subscription. Thank you.

                            32 votes
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                              Jim EricsonJim Ericson responded

                              Thank you for letting us know your desire to continue to access Paper of Record newspapers from WorldVitalRecords.com. Yes, there has been a transition take place with their purchase by Google; however, we hope to be restoring access to this valuable collection shortly.

                            • Indian records on line.

                              Is it possible to get more American Indian records ? This is an area that most american's would like to know more about.

                              30 votes
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                              • ability to search Australian content by state/territory

                                I would like to be able to limit my search to the databases from certain Australian States.
                                E.g. search for a name only within databases for Queensland.
                                The new look is great :)

                                30 votes
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                                • have a link to actual documentation - Like Ancestry does

                                  when bringing up a so-called detail on a name all you see is a summarized transcription. A link to the actual document would allow user to more completely see pertintent information.

                                  30 votes
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                                  • 29 votes
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                                    • I keep typing in my password/login,but site doesn't register

                                      I am really unhappy with World Vital Records. I can't get into my site. The search is very unuser friendly. I am paying money and I can't get into the site. Try looking at ancestry.com. so much more user friendly than this site. I won't be renewing again. I am tired of this hard, unfriendly company.

                                      28 votes
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                                        Jim EricsonJim Ericson responded

                                        Please contact us at support@worldvitalrecords.com or on our toll-free number (888.377.0588) for assistance with your username and password.

                                      • Add Counties

                                        Many States have similar city names, so it would be best to include Counties, so that a person may contact the vital records department in the correct county when researching specifics regarding a posted entry. Right now the information is only partially useful without complete information.

                                        26 votes
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                                        • notify me about new content I need (like Google Alerts)

                                          I want to list the places where I am doing research and be notified about each new database that is added to WorldVitalRecords in the areas where I am conducting research. Google Alerts is a great service, and WVR should provide something just like it.

                                          21 votes
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                                          • Family Name Search

                                            When I enter a surname in the family name search field the results also show hits for my surname as a given name. I didn't ask for given names, just surnames. It would be nice to get only surnames when that is all that is requested.

                                            19 votes
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